I have decided to review and app that I use frequently, and that has grown in popularity over the last year or so. The Walmart Grocery app allows people to order groceries, buy them, and then schedule to pick them up at their local Walmart. This app is extremely user friendly and has many great features. It requires no instructions to learn how to use the app, and it is all easily laid out and self-explanatory. The home page of the app (as seen below) displays featured item, items that you have recently bought if you have already used the app, and then has tabs down below for your personal account, favorites, search, and categories.
Below is a screenshot of the application page that lists different categories or departments. They are laid out in a way that is easy to ready, and all categories are well organized. I especially like that from no matter what page of the app you are on, whether its the homepage, departments, or favorites, you can always view your cart by clicking the top right hand corner or look in the right hand corner to get a glimpse of your current cost.
The search feature and the way they have designed it is especially useful. In the following two screenshots, you can see that you can search for food brand or food types. For example you can search for the brand Kelloggs fruit snacks, and not only will it bring up the Kellogg's fruit snacks but it will also bring up similar items so you are able to compare prices. In the same way you can search by brand, you can also search by type of food. For instance if you are wanting to buy cereal but do not know what kind, all you have to do is type cereal and the application will do the rest. One of my most favorite features in this regard, is that no matter what you search, if you have an item similar to the searched item in your favorites, the app will automatically put that item at the top of the list.
As you can see below, once items are added into you cart, all you have to do is follow the queue's from the orange buttons in order to complete your transaction. The application will store credit card information on file, several cards even if that is what you prefer, making check out simple and easy.
Once you have checked out, and completed your order, the app will then let you schedule a time. I specifically like the functionality of this page and how the pickup and delivery options are broken into different tabs. I think it makes it easier to schedule a time where you can select a date for pickup from the horizontal row and then select a time from the vertical row. The app is proficient, yet user friendly which I believe has aided its recent growth an popularity, despite the services it offers. A company can have the greatest service in the world but if the only way to access that service is through an application that is not functional, then the service will get no business.
Lastly, after scheduling your order the application will notify you with updates of when your order is complete and when it is time to pick it up. You are then able to "check-in" from whatever location you are at, and the Walmart app will track you until you get to the Walmart location, which will then notify employees to deliver your purchases to your vehicle. It is all a very streamlined, easy process.
(I wanted to include a screenshot of the tracking map, but I would have had to be actively picking up a purchase so it was not feasible)
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